Privacy Policy

Effective Date: November 5, 2025
Last Updated: November 5, 2025

Introduction

Welcome to MakeMyKankotri ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to create animated invitation cards with voice greetings.

By using MakeMyKankotri, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

When you register and use our services, we collect:

Account Information: Name, email address, password (encrypted), and profile details
Contact Information: Phone number (if provided) for account verification
Payment Information: Processed securely through our payment gateway; we do not store complete credit card details
Profile Data: Username, profile picture, and account preferences

Invitation and Guest Data

Invitation Content: Custom text, event details, dates, venues, and descriptions you create
Guest Information: Names, phone numbers, relationships, and RSVP status of guests you add
Voice Templates: Text messages and audio files generated through our voice greeting system
Media Files: Images, photos, and share images uploaded for your invitations

Automatically Collected Information

Usage Data: Pages viewed, features used, time spent on platform, and interaction patterns
Device Information: Browser type, operating system, IP address, and device identifiers
Analytics: We use privacy-friendly analytics to understand platform usage and improve our services
Audio Play Tracking: When guests play voice greetings, we record play counts and timestamps for analytics

Third-Party Authentication

If you sign in using third-party providers (Google, etc.), we receive:

Your name, email address, and profile picture from the provider
We do not have access to your third-party account passwords

How We Use Your Information

We use your information to:

Service Delivery

Create and manage your account
Generate personalized animated invitation cards
Process voice greetings using text-to-speech technology
Deliver invitations to your guests via unique shareable links
Track RSVP responses and guest engagement
Process payments for premium features and templates

Communication

Send transactional emails (account verification, password resets, purchase receipts)
Provide customer support and respond to your inquiries
Send service updates and important notifications (you can opt out of marketing emails)

Improvement and Analytics

Analyze platform usage to improve features and user experience
Monitor system performance and troubleshoot technical issues
Develop new features and templates based on usage patterns

Legal and Security

Comply with legal obligations and enforce our Terms & Conditions
Detect and prevent fraud, abuse, and security incidents
Protect the rights and safety of our users and platform

Data Storage and Security

Storage Locations

Database: Hosted on secure cloud infrastructure with encrypted connections
Media Files: Stored on cloud storage services with secure delivery
Voice Files: Audio generated and stored on secure cloud storage
Application: Hosted on enterprise-grade cloud infrastructure

Security Measures

All passwords are hashed using industry-standard encryption
Database connections use SSL/TLS encryption
API endpoints are protected with authentication and authorization
Regular security updates and vulnerability monitoring
Rate limiting to prevent abuse and unauthorized access

Data Retention

Active accounts: Data retained while your account is active
Inactive accounts: May be deleted after 2 years of inactivity (with prior notice)
Voice files: Retained on cloud storage as long as invitations are active
Deleted accounts: Personal data removed within 30 days; aggregated analytics may be retained

We do NOT sell your personal information. We share data only in these limited circumstances:

Service Providers

Cloud Storage: For media and voice file storage and delivery
Payment Processor: For secure payment processing
Hosting Services: For application hosting and analytics
Email Service: For transactional emails
Voice Greeting Service: Voice generation processed through secure infrastructure

All third-party providers are contractually obligated to protect your data.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to:

Protect our legal rights and property
Prevent fraud or security threats
Comply with legal processes

Business Transfers

If MakeMyKankotri is acquired or merged, your information may be transferred to the new entity, subject to this Privacy Policy.

Your Rights and Choices

Access and Control

View Your Data: Access your account information, invitations, and guests at any time
Update Information: Modify your profile, contact details, and preferences
Delete Account: Request account deletion via settings or by contacting support
Export Data: Request a copy of your data in a portable format by contacting support

Communication Preferences

Email Opt-Out: Unsubscribe from marketing emails (transactional emails still sent)

Adjust your browser settings to refuse cookies (may limit functionality)
We use essential cookies for authentication and session management

Children's Privacy

MakeMyKankotri is not intended for children under 13 years of age. We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us immediately for deletion.

International Users

MakeMyKankotri operates globally. By using our service:

Your data may be transferred to and processed in countries where our service providers operate
We ensure appropriate safeguards are in place for international data transfers

Voice Greetings

Voice Generation

We use text-to-speech technology for voice generation
Voice text is processed through secure infrastructure
Generated audio files are stored on cloud storage
Professional voice options available for your invitations

Audio Files

Audio files contain the text message you provide, personalized for each guest
Play counts are tracked for analytics purposes

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

Your continued use of MakeMyKankotri after changes constitutes acceptance of the updated policy.

Contact Us

For questions, concerns, or requests regarding your privacy:

Email: contact@makemykankotri.com
Phone: +91 8980700212

Data Protection Inquiries: Please include "Privacy Request" in the subject line for faster processing.

We aim to respond within 30 days, and may extend this by an additional 30 days for complex requests.

MakeMyKankotri Team
Creating memorable celebrations.